FERMI - TERMS OF SERVICE (TOS)

1. Introduction and Acceptance

Welcome to Fermi ("we," "our," "us"), an AI-powered STEM tutoring platform provided by Fermi AI Pte. Ltd., a company incorporated in Singapore. These Terms govern your access to and use of our website, mobile applications, learning tools, and tutoring services ("Services").

By creating an account, clicking "I Agree," or using the Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.

If you do not agree, you must not use the Services.

1.1 Contracting Party for Minors

If you are below the age of digital consent in your jurisdiction (typically 13-16), your parent or legal guardian is the actual contracting party and must accept these Terms on your behalf.

If accessing through a School Account, your school is the contracting party on your behalf.

2. Eligibility and Account Types

2.1 Personal Accounts

If you create an account independently (student, parent, or adult learner):

• You represent you have legal capacity to enter into this agreement, or
• Your parent/guardian accepts these Terms on your behalf.

2.2 School Accounts

If your account is created by a school, district, or teacher:

• Your use is governed by these Terms and the policies, agreements, and permissions established by your School.
• The School acts as the Data Controller, and Fermi acts as the Data Processor.

2.3 Users Under 13

Children under 13 may only use the Services if:

• A parent completes verifiable parental consent, or
• A School provides consent as permitted under COPPA.

3. Accounts and Security

3.1 Responsibility

You are responsible for safeguarding your login credentials and all activity under your account.

3.2 No Account Sharing

Accounts may not be shared between individuals.

3.3 School Authority

Teachers and administrators creating School Accounts represent they have authority to provide consent for students under FERPA, COPPA, DPDP, and other applicable laws.

4. Acceptable Use Policy (AUP)

You agree to use the Services only for educational and lawful purposes.

4.1 Academic Integrity

You agree NOT to:

• Submit AI-generated answers as your own graded work.
• Use the Services during exams, quizzes, or assessments unless explicitly allowed.
• Misrepresent your learning progress or attempt to bypass teacher rules.

4.2 Prohibited Content

You may not use the Services to:

• Generate harmful, harassing, hateful, or sexually explicit content.
• Create content prohibited by local cultural, political, or religious laws.
• Violate any school codes of conduct.

4.3 Technical Restrictions

You may not:

• Attempt to bypass, jailbreak, or interfere with the AI models.
• Reverse engineer the Services.
• Use bots/scrapers or other automated methods to access or extract content.
• Interfere with the integrity of our systems or security features.

5. Intellectual Property Rights

5.1 Our IP

The Services, including software, models, user interface, concept graph, question bank, illustrations, code, algorithms, and all related materials, are owned by Fermi and protected by copyright and intellectual property laws.

5.2 Your Content

You retain ownership of:

• Homework, questions, uploads, notes
• Audio queries
• Problem-solving attempts
• Content you create or upload

5.3 License You Grant Us

You grant Fermi a limited, non-exclusive, royalty-free license to process your content solely to provide the Services as described in our Privacy Policy.

5.4 Data Processing & User Choice

To provide transparency regarding how we use the content you upload:

Service Delivery (Required): We must process your inputs (e.g., math problems, questions) to generate immediate answers and provide the Service. This processing is necessary to fulfill our contract with you (contractual necessity) and cannot be opted out of without stopping your use of the Service.

Model Training (Optional for Personal Accounts): For Personal Accounts, we may store De-Identified interaction data to fine-tune our models or improve teaching quality. You may opt out of this use at any time in your Account Settings. (Note: Data from School Accounts is strictly excluded from model training by default and cannot be opted in).

6. AI Disclaimer (Accuracy & Reliability)

Fermi uses Large Language Models (LLMs) and other AI techniques. AI may occasionally generate:

• Incorrect explanations
• Plausible but wrong reasoning
• Errors in math/physics solutions
• Misinterpretations of handwritten input

6.1 Educational Aid Only

The Services are not a replacement for textbooks, certified teachers, or formal instruction. They are supplemental.

6.2 No Guarantees

We do not guarantee:

• Accuracy, correctness, or completeness of AI-generated content
• Improved grades, test scores, or academic outcomes

6.3 Release of Liability

You agree Fermi is not responsible for:

• Academic consequences resulting from reliance on AI output
• Misunderstandings, AI hallucinations, or incorrect feedback

7. Third-Party Services

Our platform may link to or rely on third-party systems, including:

• AI providers (OpenAI, Anthropic, Google Gemini)
• Cloud infrastructure
• Error monitoring

We are not responsible for the content or privacy practices of third-party websites.

8. Termination

We may suspend or terminate your account:

• For violation of these Terms
• As required by law
• If instructed by your School
• For misuse, fraud, or security risks

8.1 Data Access After Termination

Personal Accounts: You may request deletion or export of your data.

School Accounts: Schools may request export/deletion within 30 days.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

9.1 "AS IS" Service

The Services are provided as-is, without warranties of any kind.

9.2 No Consequential Damages

Fermi is not liable for indirect, incidental, punitive, special, or consequential damages.

9.3 Liability Cap

Our total liability for any claim is limited to:

• The amount you paid in the past 12 months, or
• USD $100, whichever is greater.

9.4 Exceptions

The liability cap does not apply to:

• Data protection breaches caused by Fermi's negligence
• Willful misconduct
• Fraud

10. Governing Law & Dispute Resolution

10.1 India Residents

These Terms are governed by Indian law.

Disputes fall under exclusive jurisdiction of courts in Bangalore, Karnataka.

10.2 All Other Users (Global)

Governed by Singapore law.

10.3 Arbitration

Disputes shall be finally resolved by arbitration under the Singapore International Arbitration Centre (SIAC) Rules.

10.4 Minors & Arbitration

Arbitration applies only where legally permissible.

For minors, the parent/guardian is the contracting party and subject to arbitration.

11. General Provisions

• Updates: We may revise these Terms; material changes will be notified.
• Severability: Invalid provisions do not affect the rest.
• Entire Agreement: These Terms + Privacy Policy constitute the full agreement.
• No Waiver: Failure to enforce rights does not waive them.

12. Contact Information