FERMI - SUB-PROCESSORS
Last Updated: 28 April 2026
Contact: compliance@fermi.ai
This page lists the third-party sub-processors that Fermi engages to deliver the Services described in our Privacy Policy. Each sub-processor is bound by a written data processing agreement that prohibits using your data for foundation-model training, advertising, or behavioral profiling.
| # | Sub-processor | Purpose | Data Location | DPA Signed | AI Training Use |
|---|---|---|---|---|---|
| 1 | Google Cloud Platform | Hosting, storage, infrastructure | USA, India | Yes | No |
| 2 | MongoDB, Inc. | Primary database | USA | Yes | No |
| 3 | Redis Ltd. | Session caching (ephemeral) | USA | Yes | No |
| 4 | OpenAI, L.L.C. | LLM inference, voice transcription, text-to-speech | USA | Yes | No |
| 5 | Google (Gemini) | LLM inference, voice transcription, text-to-speech | USA | Yes | No |
| 6 | Microsoft (Azure OpenAI) | LLM inference | USA | Yes | No |
| 7 | Groq, Inc. | Low-latency LLM inference | USA | Yes | No |
| 8 | Endless Labs, Inc. (DataLabs) | OCR for handwriting and drawings | USA | Yes | No |
| 9 | Amplitude, Inc. | Product analytics (pseudonymized) | USA | Yes | No |
| 10 | Sentry (Functional Software, Inc.) | Error tracking | USA | Yes | No |
| 11 | New Relic, Inc. | Performance monitoring | USA | Yes | No |
| 12 | Langfuse GmbH | LLM observability | Germany (EU) | Yes | No |
| 13 | Zoho Corp. (ZeptoMail) | Transactional email delivery | USA, India | Yes | No |
| 14 | Atlassian (Jira) | Issue tracking (no student PII in normal flow) | USA, Australia | Yes | No |
| 15 | Slack (Salesforce) | Internal alerts only (no student PII) | USA | Yes | No |
Notes
- No AI model training: No sub-processor uses Fermi user data, including Student Data, for foundation-model training. This is contractually prohibited in every Data Processing Agreement.
- Internal-only tools: Slack and Jira are listed for transparency. Slack receives only automated system alerts containing no student personal data. Jira may receive user feedback or screenshots voluntarily submitted by teachers and administrators; no systematic student PII is processed.
- Change notice: Fermi will notify enterprise customers (schools and districts) at least 30 days in advance before engaging any new sub-processor that processes Student Data.
- DPA copies: Schools and districts may request copies of individual sub-processor DPAs (redacted for commercial terms) by contacting compliance@fermi.ai.